Hotels & Motels

When the Americans with Disabilities Act was signed into law in 1990, critics noted that it was vague and some issues could be resolved only by litigation. In an effort to remedy this problem, the Department of Justice revised regulations for Titles II and III and published the 2010 ADA Standards for Accessible Design (2010 Standards) on September 15, 2010.

As a hotel patron you know that a good customer experience means more business (read: revenue) for the hotels you visit. So why don’t more hotels make the investment to ensure their businesses are ADA-compliant? How do you encourage more hotels and lodging facilities to voluntarily make the ADA modifications? Here are a few tips.

The U.S. Department of Justice has published a checklist for ADA compliance standards for hotels, motels, inns and other places of lodging. Public lodging facilities must comply with the Americans with Disabilities Act. The ADA checklist is detailed and lists standards that “are designed to ensure accessibility for individuals with a wide variety of different disabilities.”

In our previous blog on ADA compliance requirements for hotel access, we posted a short quiz on the ADA’s comprehensive checklist designed to help people with disabilities get from the parking lot to the hotel front entrance. Let’s continue and check your knowledge on what public lodging places have to do to help their customers with disabilities get to their rooms.

In a recent post, we wrote about ADA accessibility standards for hotel access to elevators, stairways and handrails. Let’s go into a little more detail about hotel door access, bed clearance and room amenities covered by the checklist for ADA compliance. The following rules apply to hotel and lodging rooms that are designated as ADA accessible.

In a recent blog, we posted a second short quiz on ADA accessibility compliance rules that smooth the way from the hotel lobby to the room. Let’s proceed now to the hotel room and check you knowledge on room and bath requirements.