Top Building Complaints of 2013


As the new year begins, it is important to stay ever vigilant in our mission to make areas more accessible for all. As 2013 saw much improvement, there are still major accessibility concerns that need to be addressed.

So, what were our top building complaints of 2013?

Here’s a brief recap:

  • Building entrances: Unfortunately, building entrances are still a major concern for people with disabilities. When entering or exiting buildings in your community, be aware and take note of possible compliance infractions.
  • Restaurant seating: Navigating through restaurants can be difficult. This is often due to restaurant managers trying to place as much seating as possible in a small amount of space. When you head out to dine this year, be sure to be mindful of opportunities where accessibility can be improved.
  • Hotel access: Many large chain hotels and motels still need work to accommodate those who need extra space to enter bathrooms, showers, and other areas of the hotel. When visiting a local establishment, be sure to let us know about any accessibility issues you discover.
  • Recreational area accommodations: Maybe your New Years resolution included spending more time in the great outdoors. If so, it is important to inform the community about areas that may be difficult to access. Starting dialog about making public parks and trails more accessible may just jump start your community’s involvement in access advocacy.
  • Theater seating: Theaters have always been difficult to navigate due to aisle size and theater exit and entrance design. It is important to make sure exits and entrances are up to code and aisle seating is reserved for individuals with disabilities.

At ACCESS, your accessibility and right protection is our priority. Together we can make a difference in 2014 and beyond!