Unfortunately, relatively speaking, ADA compliance is something of a new concept in this country. With millions of Americans living in the United States that depend on the ease of access and the ability to live safe, accessible lives, it is surprising how many public and private buildings fall short when it comes to ADA compliance.
One of the worst obstacles facing those with accessibility barriers is ablism. Done less so with malice than simple ignorance, ablism is something that many people may not even know they are participating in. For example, those who are sighted or hearing may not be aware that their buildings are obstacles for those who are not. Braille alphabet placards may not be accurate, either in the characters used or even what they represent. How confusing it would be for someone trying to find a room in a large building and discover that the room numbers were all listed upside down, for example.
This kind of thing is commonplace. It makes life frustrating and, in some cases, nearly impossible for those who rely upon compliant and accessible infrastructure. What it really boils down to is those who take their senses and physical abilities for granted (whether intentionally or not) and not putting forth the extra effort into a system that would ensure that everyone has the same access to a building or facility.
Contact us if you feel you have encountered barriers in navigating your environment in a safe and reasonable way. You are protected under the law, but as with most forms of ignorance, it takes education, understanding and empathy to help others recognize what needs to change in order to allow everyone the chance to enjoy their lives.